President of 350+ Bed Community Hospital

“Nancy’s style is engaging and direct.  She is able to diagnosis opportunities for improvement very quickly and astonishingly accurately.  Her approach is practical and targeted at getting the desired results, realizing that the demands of the job continue during the coaching experience so there’s no time to waste.  I’d call it precision coaching and it was just what I needed.  My engagement for coaching with Nancy was supplemented by homework, including reading assignments, which were extremely valuable and not overly burdensome.  Nancy made herself available throughout the engagement and was always responsive to my requests.  My 360 survey baseline was fairly strong but there were areas for improvement and my post coaching survey indicated success in several areas, including delegation, accountability, change management, and conflict resolution.  Most importantly, Nancy’s coaching gave me more confidence and a much needed attitude transformation.  I recommend Nancy as an executive coach without reservation.”   

Executive Coaching Client

We beat budget in May by $500k and are trending well for June but still have a $7M gap to close from earlier months. Our off campus ED has more than double the anticipated volume. Yesterday we say 85 patients there so we’ve had quite a few admissions since it opened May 13th. Two more to be added which puts a lot of pressure on us to get our LOS issues resolved so we have room for everyone! (a good problem to have J).

Had a fantastic meeting with Samantha this morning—your ears should have been ringing! I feel like Samantha and I are in a good place again. Things continue to go well with Jim too. I can’t thank you enough!

David Couper, CEO Coaching and Consulting

Nancy is a caring leader who inspires others with her focus on the vision and mission of an organization. She is respected both inside an organization and outside by her peers in the industry. She is willing to learn, grow in her leadership and do the right thing for others.